Billing Manager
Carol Thompson
Billing Manager
Billing Manager with 10+ years of medical billing experience, ensuring accurate and timely financial processing for PMC patients.
- Billing Manager
- 10+ Years Medical Billing Experience
- BS, Management, Kaplan University
- Chiropractic Billing Background
Background
A Decade of Medical Billing
Carol Thompson manages PMC's billing department. She has been with Progressive Medical Center for three years and brought seven years of prior experience as a billing supervisor at two chiropractic facilities, giving her more than a decade of medical-billing work to draw on.
Carol earned her Bachelor of Science in Management from Kaplan University. Her day-to-day focus is accuracy and timely processing, whether that means resolving a claim, coordinating with a patient on an outstanding balance, or flagging a detail that does not add up. Issues do not slip through her department; she takes responsibility for each one and works through to a resolution that serves the patient and the practice.
Outside the clinic, Carol enjoys audible suspense novels and time with her daughter.
What Carol Does at PMC
Billing Support for PMC Patients
Medical billing sits at the intersection of clinical care, insurance, and patient finances. Carol's job is to keep it clear for everyone involved. PMC's insurance and financing page covers the cash-pay model and payment options.
Billing Oversight
Manages patient billing for Progressive Medical Center. Responsible for the accuracy and timeliness of every charge, claim, and payment the practice processes.
Insurance and Claims Coordination
Brings a decade of medical-billing experience, including seven years supervising billing at chiropractic facilities. Coordinates with insurance carriers and PMC's clinical team so that billing reflects the care actually delivered.
Patient Billing Support
Serves as a point of contact for patients with questions about a balance, a statement, or an insurance claim. PMC's insurance and financing page covers the cash-pay model and payment options.
Attention to Detail
Reviews every account for the details that matter. Carol's discipline is catching small issues before they become billing disputes, denials, or surprise charges for patients.
Billing Questions?
Call the main office and ask for the billing department. Carol and her team handle statements, insurance claims, and payment questions for Progressive Medical Center patients.